Returns & Refunds

Your satisfaction is our pleasure.

Our 30 Day Return Policy gives you 30 days after you receive your products to return them to us. If you aren’t happy, let us take care of it.

However, we always want to make sure you are completely satisfied and will help you consider your options if you have any issues, including replacements, refunds, technical support, and returns.

Any opened items will NEVER be shipped to other customers.

*If you are having an issue with a battery-powered device, please try our troubleshooting tips first before contacting us.

Refunds

In order to get a refund, you will need to return your item. Once we’ve received and inspected your return, we will let you know of approval status.

Unopened Items

If you did not open your item, we will refund you on your original payment method within 48 hours.

Opened Items

If you did open your item, we will provide you with store credit.

Remember: any opened items will NOT be re-shipped to customers.

How to Start a Return

To start a return or for any return questions, you can contact us at support@loveandlust.co or submit a contact form.

Please note that if we require a physical return, they will need to be sent to the following address: 

125 Weldon Parkway, Maryland Heights, MO 63043

For full details, visit our Privacy Policy and Terms & Conditions.